A dispatch and fleet management platform built from scratch
From WhatsApp and spreadsheets to a real operations platform.
saved per week in dispatch time
fewer assignment errors
more jobs per dispatcher
vehicles tracked live
A regional logistics business was managing a 40-vehicle fleet entirely through WhatsApp group chats, phone calls, and a shared Google Sheet. Dispatchers were spending 4+ hours a day matching jobs to drivers manually. Missed jobs, double-bookings, and no visibility into where vehicles actually were.
A full-stack dispatch platform: live vehicle tracking via GPS integration, an AI dispatch agent that reads incoming jobs and proposes optimal driver assignments (humans approve with one click), automated customer SMS notifications via Twilio at each stage, a driver mobile app for job acceptance and status updates, and a management dashboard with real-time fleet visibility on Google Maps.
Step by step
Jobs enter via web form, email parse, or direct API from clients
AI agent matches job to nearest available qualified driver, considering vehicle type, hours, and location
Dispatcher reviews proposal and approves with one click — or overrides
Driver receives push notification on mobile app, accepts, updates status
Customer receives automated SMS: confirmed → en route → delivered
Management sees every vehicle live on map with job status overlay
Built with
Got a process that's bleeding hours?
30 minutes on a call. We'll tell you honestly whether AI can help, and whether we're the right team to build it.
We reply within 24 hours · Based in the UK